Privacy Policy
Last updated: January 1, 2024
Introduction
HyperscaleLeads, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
By using our services, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our services.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- • Name, email address, and contact information
- • Company information and job title
- • Account credentials and preferences
- • Payment and billing information
- • Communications and correspondence with us
- • Survey responses and feedback
Automatically Collected Information
When you use our services, we may automatically collect certain information, including:
- • Device information (IP address, browser type, operating system)
- • Usage data (pages visited, time spent, click patterns)
- • Cookies and similar tracking technologies
- • Location information (with your consent)
- • Log files and analytics data
Third-Party Information
We may receive information about you from third parties, including:
- • Business contact information from data providers
- • Social media platform information (when you connect accounts)
- • Integration partners and connected services
- • Publicly available sources
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
- • Providing and maintaining our lead generation services
- • Processing transactions and managing accounts
- • Delivering customer support and technical assistance
- • Personalizing user experience and content
Communication
- • Sending service-related notifications and updates
- • Responding to inquiries and providing customer support
- • Delivering marketing communications (with consent)
- • Conducting surveys and collecting feedback
Business Operations
- • Analyzing usage patterns and improving our services
- • Conducting research and development
- • Ensuring security and preventing fraud
- • Complying with legal obligations
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, including:
- • Cloud hosting and infrastructure providers
- • Payment processors and billing services
- • Analytics and marketing platforms
- • Customer support tools
Legal Requirements
We may disclose your information when required by law or to:
- • Comply with legal processes or government requests
- • Protect our rights and property
- • Ensure user safety and security
- • Investigate potential violations of our terms
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to confidentiality agreements.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- • Encryption of data in transit and at rest
- • Regular security assessments and audits
- • Access controls and authentication measures
- • Employee training on data protection
- • Incident response and breach notification procedures
While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you of any breaches as required by law.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
- • Request access to your personal information
- • Receive a copy of your data in a portable format
Correction and Deletion
- • Request correction of inaccurate information
- • Request deletion of your personal information
Processing Restrictions
- • Object to certain types of processing
- • Withdraw consent where processing is based on consent
- • Opt out of marketing communications
To exercise these rights, please contact us at privacy@hyperscaleleads.com. We will respond to your request within 30 days.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and collect information about usage patterns. Types of cookies we use include:
- • Essential cookies: Required for basic functionality
- • Analytics cookies: Help us understand how you use our services
- • Marketing cookies: Used to deliver relevant advertisements
- • Preference cookies: Remember your settings and preferences
You can control cookies through your browser settings, but disabling certain cookies may affect functionality.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- • Standard contractual clauses approved by relevant authorities
- • Adequacy decisions by the European Commission
- • Certification schemes and codes of conduct
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:
- • The nature of the information and how it is used
- • Legal, regulatory, and business requirements
- • Your relationship with us and account status
Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- • Posting the updated policy on our website
- • Sending an email notification to registered users
- • Providing notice through our services
Your continued use of our services after the effective date of the revised Privacy Policy constitutes acceptance of the changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@hyperscaleleads.com
Mail: HyperscaleLeads, Inc.
Attn: Privacy Officer
123 Business Ave, Suite 100
San Francisco, CA 94102