Salesforce Sales Cloud Salesforce Sales Cloud
Salesforce
Build lasting customer relationships and drive revenue growth with the world's most trusted CRM platform.
World's #1 CRM platform with comprehensive sales automation, AI insights, and extensive customization capabilities.
90
Overall Score
User Rating
Subscription
Pricing
Complex
Setup
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Key Features
Opportunity Management
Complete deal tracking with customizable sales processes
Einstein AI
AI-powered insights for lead scoring and forecasting
Advanced Reporting
Comprehensive analytics and customizable dashboards
Mobile App
Full-featured mobile CRM for sales on the go
Pros & Cons
Pros
- Industry StandardMost trusted and widely adopted CRM platform globally
- Extensive CustomizationUnmatched ability to customize workflows and processes
- Robust EcosystemThousands of apps and integrations on AppExchange
- Enterprise FeaturesAdvanced security, compliance, and scalability options
Cons
- Complex SetupRequires significant time and expertise to implement properly
- High CostExpensive, especially for advanced features and add-ons
- Steep Learning CurveCan be overwhelming for new users and small teams
- Customization OverheadExtensive options can lead to over-engineering
Pricing Plans
Essentials
$25 /monthly
- Up to 10 users
- Account & contact management
- Basic reporting
- Mobile app
Most Popular
Professional
$80 /monthly
- Unlimited users
- Advanced customization
- Workflow automation
- API access
Enterprise
$165 /monthly
- Advanced reporting
- Territory management
- Process builder
- Dedicated support
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